ICICI Lombard General Insurance 
Claim Settlement Ratio 87.71%
Claim Settlement Facility 100%
Network Hospitals 6700
Renewability 100%
COVID-19 Cover Yes
Incurred Claim Ratio 72%
ICICI Lombard has introduced IL take care app to report the claims. The app can be downloaded and claims can be reported directly from the app which would generate a claim intimation number. The claim intimation number can be quoted in future for the claim settlement. The claim intimation number can be used to track the claim and the real time status of the claim can be known from the app. The app also provides other features such as policy purchase, renewals and many more. The app can be downloaded from the playstore.
ICICI Lombard has a claim settlement ratio of 87.71% which is amongst the best claim ratio in the insurance market. This essentially means ICICI Lombard has settled about 9 out of 10 claims in the last year. Claim settlement at ICICI Lombard health insurance company would depend on the total number of claims received to the total number of claims settled in a given period of time. In general, the claim settlement ratio for ICICI Lombard health insurance company would be available every year and hovers in the 85-95 % range.
| Claim Settlement Ratio | 87.71% |
| Claim Settlement Facility | 100% |
| Network Hospitals | 6700 |
| Renewability | 100% |
| COVID-19 Cover | YES |
| Incurred Claim Ratio | 72% |
