Rethinking Global Mandates in Insurance Broking: A Case for Local Expertise


Rethinking Global Mandates in Insurance Broking: A Case for Local Expertise

In the dynamic realm of insurance broking, a noteworthy trend is emerging—the prevalence of global mandates. These agreements, forged between clients and brokers, commit clients to exclusively availing services from a designated broker globally. While such arrangements often rely on international relationships between brokers and their clients’ head office personnel, a critical question arises: Can this approach maintain true objectivity, particularly when managing risks? Ethika Insurance Broking, drawing on its extensive industry experience, delves into the challenges posed by global mandates and proposes a potential solution.

The Challenges of Global Mandates

As a seasoned insurance broker, Ethika Insurance Broking has encountered various scenarios involving global mandates. Despite local offices expressing a desire to partner with Ethika, the imposition of a global mandate has occasionally led to the loss of clients to competitors. This complex scenario highlights the inherent challenges in navigating the pernicious world of global mandates, where international directives may supersede local preferences.

Neglecting Local Nuances

By their very nature, global mandates transcend geographical boundaries, binding clients to a single broker. While this may seem convenient, a significant drawback arises—the propensity to overlook the unique conditions and needs of a client’s subsidiaries or branches. As a nuanced field, insurance cannot adhere to a one-size-fits-all approach. It is a complex tapestry woven from threads of regional regulations, market dynamics, and risk landscapes.

The misalignment between the priorities of an international broker’s top management and the local customer interests can give rise to conflicts and inefficiencies throughout the insurance process. This misalignment becomes particularly pronounced when decision-making is influenced more by pleasing headquarters than by addressing the nuanced requirements of local branches.

Drawbacks and Inefficiencies

A major issue associated with global mandates is the potential for slow decision-making processes. Waiting for approvals and instructions from a central authority can result in costly delays during crises. The uniform approach may need to adequately consider the evolving needs of individual business units, leading to coverage gaps or excess coverage. The consequences of such drawbacks can be severe, jeopardizing effective risk management.

The Call for Change: Co-Broking as a Solution

After thorough deliberation on these challenges, Ethika Insurance Broking proposes a potential win-win-win solution: adopting a compulsory co-broking arrangement. In this setup, local partners could collaborate with a broker they trust with a proven track record in managing risk portfolios. This approach prioritizes historical performance over unrealistic future projections.

Vocal for Local: Nurturing Expertise and Partnerships

Ethika Insurance Broking contends that the co-broking approach aligns with the “Vocal for Local” initiative advocated by their Prime Minister. This approach emphasizes the value of nurturing local expertise and fostering partnerships within the insurance industry. Striking a balance between global strategies and local insights becomes crucial in building a responsive and balanced insurance ecosystem.

Conclusion: A Path Forward

The landscape of insurance broking is evolving, necessitating reevaluating existing approaches. While global mandates have their merits, they also introduce limitations that can impede effective risk management. Embracing local expertise and affording local partners the flexibility to choose trusted brokers represent a pivotal step towards a more balanced and responsive insurance ecosystem. Ethika Insurance Broking, through its proposed co-broking approach, aims to contribute to the industry’s ongoing evolution, fostering a harmonious synergy between global strategies and local nuances.

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Susheel Agarwal