Finding a well-planned and comprehensive Employee Benefits Program for the employees can be a real challenge and that’s why insurance helps in designing a well-structured Benefits Program so that the right people continue to work for an organisation.
Furthermore, the whole customer experience in group health insurance or group mediclaim is driven by a triad between an insurer, Third party administrator and Hospitals. An insurance broker is the balancing or the administrative force on TPA and insurance company’s customer promise and delivery standard. Apart from just a watchman or external administrator, the insurance broker can offer a great amount of value addition in the whole experience and the administration of group insurance. Before you can compare your Premiums and Benefits, you need to know why you need the right insurance broker.
Now let’s get to the core and see what the role an insurance broker here:
What is the need for an insurance broker?
An Insurance broker is bound by the Insurance Regulator to perform as per the terms laid to them. They need to protect the interest of client (you) at every step of insurance, be it buying or claims assistance and represents the clients to Insurer and not the other way around.
Now, because they are experienced and have worked with various clients, they know the best practices and hence can help you set up the right insurance program for your organisation with ease, saving your time and effort.
With the help of a right insurance broker, a tailor-made plan for the organizations financial and employee benefits concerns can help with:
• Improving the organisational productivity
• Decrease the Absenteeism
• Reduce health claims costs and disability claims costs
• Improve the organisational work environment
• Increase the Employee Engagement
• Reduce Employee turnover, and it will attract New talent as well
Typically, one should expect the following from an employee benefit Insurance broker:
• Personalized quotes from a broad selection of top insurers and Side-by-side, comparisons of plan rates and benefits
• Special online platforms for enrolment of employees
• Personal and unbiased claim assistance
• Consulting on Benefits Strategy including benchmarking and alignment to corporate benefit
• Audit of existing benefit structure with recommendations for optimisation, consolidation, plan design and cost containment
• RFP Management and in-depth carrier analysis from financials to account management to support services
• Recommendations on specific benefits or unique situations
• Renewal analysis and negotiation and support on escalated questions or issues
• Strategy to minimise the health risk by increasing the employee engagement
By working with an authorized Insurance broker like Ethika, all these points can be taken care of, and you will end up saving your time and in return get a selection of quotes from top insurance companies, therefore, provide an organisation with a calming, assuring and dependable experience at the time of claim settlement.
We would be glad to assist you in case of any queries.
Susheel has been associated with insurance providers and intermediaries for about a decade or so. Worked as sales professional looking into direct B2B marketing, channel marketing, institutional and government contracts. He is also a certiﬁed Happiness Coach, Berkeley method of wellbeing California and wants to help companies have a better and happy workforce, his motivator to create Ethika.