Support When You Need It Most.

Our commitment to you is built on trust and transparency. If you have a concern, we have a clear and simple process to ensure it's resolved with care and efficiency.

Immediate Assistance

For the quickest support, please reach out to our dedicated teams.

Primary Support & Service

For all service requests and initial queries.

+91 9623 24 7 365

First Level Escalation

If your initial query is not resolved to your satisfaction.

escalations@ethika.co.in

Our Grievance Redressal Path

A clear, step-by-step process to ensure your voice is heard and your concerns are addressed fairly. We aim to resolve every issue within 14 days.

1

Contact Support

Reach out to our primary support team. We will acknowledge your grievance within 24 hours and begin working on a resolution.

support@ethika.co.in

2

Escalate to Grievance Officer

If you're not satisfied or haven't heard back within 7 days, escalate to our Grievance Officer for a personal review and final response.

sandeep.m@ethika.co.in

3

Approach IRDAI

If your issue remains unresolved after 14 days, you have the right to approach the IRDAI through their Bima Bharosa Portal.

Visit Portal

Your Designated Grievance Officer

Mr. Sandeep Mukka (Principal Officer)

Email: sandeep.m@ethika.co.in

Contact: +91 84989 97000

Address: Unit 1309, Block B, Asian Sun City, Kondapur, Hyderabad, Telangana 500084